Job description for IT Support at Pennyu Group

Requirements:

• Candidate must possess at least Bachelor’s degree (Any Major in Computer Science, Informatics, or Computer engineering is highly preferable).
• Minimum 1 year of experience as IT Admin, IT Support or related field, fresh graduates are very welcome to apply.
• The candidate must have the knowledge and a sense of troubleshooting, critical thinking, fresh idea, and the ability to receive feedback.
• Willing to work on-site at Semarang Tengah, Kota Semarang
• Good communication and teamwork skills.

Responsibilities:

• Troubleshoot Odoo issues.
• Provide support to employees on technical infrastructure, such as setting up accounts, troubleshooting hardware and software, and providing technical advice.
• Monitor and maintain Odoo systems to ensure optimal performance.
• Troubleshoot and resolve any technical issues that may arise with Odoo.
• Perform regular system maintenance and software updates.
• Monitor system usage and performance to identify areas for improvement.
• Respond to user queries and provide technical assistance as needed.
• Assist in the development of new Odoo features and services.
• Participate in testing and troubleshooting of Odoo applications.
• Provide training to users on how to use Odoo features and applications.
• Develop and implement IT policies, procedures, and best practices.
• Monitor and review system and network security on an ongoing basis.

Benefits:

• Competitive salary
• BPJSTK
• Opportunity to develop a career in a growing industry
• The comfortable working atmosphere with a cooperative team